Privacy policy

Privacy Policy
This Privacy Policy describes how LALOULA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store.

Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases:

Device Information: Web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.

Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
- Offering products for sale and processing payments
- Fulfilling and shipping your orders
- Keeping you updated on your order status
- Communicating with you directly regarding customer support or inquiries

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use functional, performance, and analytics cookies to optimize your experience on our Site and to provide our services.

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Your Rights (EU / GDPR)
If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.  

If you would like to exercise these rights, please contact us at laloula.design@gmail.com.  

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at laloula.design@gmail.com.